
6- Download the newest driver here: Scroll down and then click the red triangle next to "Select OS" and select "WINDOWS 7" Click "mp490swin104ea24.exe" 20.04 MB Select I Agree - Begin Download Save the file to your desktop, then double click it to start the installation.

(if you find any) 5- Restart the computer BUT PLEASE FIRST BOOKMARK (add to favorites) THIS PAGE SO YOU CAN COME BACK WITH ME AFTER THE RESTART, and click Accept if the issue is solved (that's the only way I can get paid for my effort.

Go to and click on "Download file" to download and install this tool 4- Remove any CANON printer application using this tool. Ok, please follow the steps below to uninstall the printer software completely using the Windows Install Cleanup TOOL and then re-install it: 1- Unplug your printer from the computer 2- Uninstall the CANON printer software going to Start, Control Panel, Uninstall a Program 3- Download "windows install cleanup" tool.
