The tests revealed some weird behavior as described below:ġ. When our Network Operations Center started receiving complaints from customers about their Live Messenger connection, I started doing some lab tests to troubleshoot the issue. Troubleshooting Live Messenger Login Issues Older versions, such as Live Messenger 2009 did not have these login problems, only Live Messenger 2011.
Signing in to Windows Live Messenger failed because the service is temporarily unavailable. Translation: We can’t sign you in to Windows Live Messenger. On July 22nd 2012 Microsoft pushed all users to the latest Live Messenger version (Live Messenger 2011).įor most users, everything worked fine, but for many organizations working behind a proxy solution such as Forefront TMG, it was impossible to log in.Īfter typing credentials to log into Windows Live Messenger 2011, users received the message below (in our case in portguese):
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